Redmine/Internal Server Error

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Revision as of 19:04, 7 March 2020 by Woozle (talk | contribs) (Created page with "<hide> page type::article thing type::error message category:error messages category:Redmine </hide> ==About== This error can happen in various different place...")
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About

This error can happen in various different places for different reasons.

when attaching a file

If this error appears when you try to attach a file, it may be that the upload folders are owned by the wrong user (my theory is that this happens when Redmine is installed from a package and run as a virtual server -- the processes set up by the package assume it is running as the default Apache user, www-data, regardless of whether this is the case, and periodically "correct" ownership of those folders).

To fix: check ownership of the user data folders.

when loading a page

If you get this error instead of a web page, you'll need to check the server logs for a more specific message. It could be incompatible character encodings: UTF-8 and ASCII-8BIT, for example.