Difference between revisions of "PTC"

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[[Techniques]]:
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==Navigation==
Software: '''PTC'''
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[[computing]]: [[software]]: '''PTC'''
PTC is a DOS-based program for processing credit card payments via
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==Overview==
dial-up with a modem (1200 bps and up). In order to use it, you need a
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[[PTC]] is a [[DOS]]-based program for processing credit card payments via dial-up with a modem (1200 bps and up). In order to use it, you need a [[merchant card processing|Merchant Account with a credit-card processing company]]. It was created by [[FirstData Corporation]] but is apparently no longer supported.
Merchant Account with a credit-card processing company.
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=Opinions=
==Opinion==
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==[[User:Woozle|Woozle]] 11:36, 29 Apr 2005 (CST)==
[[User:Woozle|Woozle]] 11:03, 29 Apr 2005 (CST):
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While the software itself is pretty bug-free, there are a few annoyances:
While the software itself is pretty bug-free, there are a few
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*First, the fact that there doesn't seem to be a Windows version, or a version which can connect through the Internet instead of via dial-up.
annoyances:
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*Second, the fact that it refuses to run happily under Windows XP (runs ok with [[Windows 2000]] and [[Windows 98SE]]; I use the latter).
*First, the fact that there doesn't seem to be a Windows version, or a
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*Third, if you have trouble connecting, and this happens too many times in a row, PTC goes into a timeout mode; there are no hints onscreen or in the manual about how to fix this. It can be fixed by going into "Setup / Merchant Settings" and changing the terminal ID. Unfortunately, this can only be done by clearing the transactions you've already entered. Fortunately, you can save them in a file... but that doesn't always work, because saving to a file preserves some other things which aren't documented, and sometimes you end up just having to re-enter the whole thing. It wouldn't be so aggravating if the software hadn't cost over $1000 (more than I thought I was going to be paying; see also [[LeaseComm]]). In my opinion, the merchant processing company – [[Cardservice International]] – should provide free upgrades at that price, and more likely should have provided the software for free. Better yet, they should offer web-based processing (as in [http://authorize.net/ Authorize.net]) as a no-cost option.
version which can connect through the Internet instead of via dial-up.
 
*Second, the fact that it refuses to run happily under Windows XP (runs
 
ok with Windows 2000 and Windows 98SE; I use the latter).
 
*Third, if you have trouble connecting too many times in a row, it goes
 
into a timeout mode. You can reset the timeout mode by going into
 
"Setup / Merchant Settings" and changing your terminal ID.
 
Unfortunately, this can only be done by clearing the transactions
 
you've already entered. Fortunately, you can save them in a file.
 
Unfortunately, it also saves the terminal ID in the file... so if you
 
change the terminal ID and then reload your transactions, you've
 
reverted back to the old ID. In other words, you have to re-enter
 
everything. (At least, I think that's how it works; I only got this
 
much from talking to a customer service rep on the phone several years
 
ago; it's not in the manual.)
 
It wouldn't be so aggravating if the software hadn't cost over $1000
 
(more than I thought I was going to be paying; see also [[LeaseComm]]).
 
In my opinion, the merchant processing company -- [[Cardservice
 
International]] -- should provide free upgrades at that price, and more
 
likely should have provided the software for free. Better yet, they
 
should offer web-based processing (as in [http://authorize.net/
 
Authorize.net]) as a no-cost option.
 

Latest revision as of 23:17, 8 August 2010

Navigation

computing: software: PTC

Overview

PTC is a DOS-based program for processing credit card payments via dial-up with a modem (1200 bps and up). In order to use it, you need a Merchant Account with a credit-card processing company. It was created by FirstData Corporation but is apparently no longer supported.

Opinions

Woozle 11:36, 29 Apr 2005 (CST)

While the software itself is pretty bug-free, there are a few annoyances:

  • First, the fact that there doesn't seem to be a Windows version, or a version which can connect through the Internet instead of via dial-up.
  • Second, the fact that it refuses to run happily under Windows XP (runs ok with Windows 2000 and Windows 98SE; I use the latter).
  • Third, if you have trouble connecting, and this happens too many times in a row, PTC goes into a timeout mode; there are no hints onscreen or in the manual about how to fix this. It can be fixed by going into "Setup / Merchant Settings" and changing the terminal ID. Unfortunately, this can only be done by clearing the transactions you've already entered. Fortunately, you can save them in a file... but that doesn't always work, because saving to a file preserves some other things which aren't documented, and sometimes you end up just having to re-enter the whole thing. It wouldn't be so aggravating if the software hadn't cost over $1000 (more than I thought I was going to be paying; see also LeaseComm). In my opinion, the merchant processing company – Cardservice International – should provide free upgrades at that price, and more likely should have provided the software for free. Better yet, they should offer web-based processing (as in Authorize.net) as a no-cost option.