A. Overview B. Information We Collect C. Our Use and Disclosure of Information D. Information Security E. Accessing and Changing Your Information F. Contacting Us
Notification of Changes
Pages on the PayPal Developer Central website may include links to third party websites. These sites are governed by their own privacy statements, and PayPal is not responsible for their operations, including but not limited to their information practices. Users submitting information to or through these third party websites should review the privacy statement of these sites before providing them with personally identifiable information.
A Special Note About Children. Children are not eligible to use our service and we ask that minors (under the age of 18) do not submit any personal information to us or use the service.
B. Information We Collect
To open a PayPal Developer Central account, you must provide your name, e-mail address, and demographic information about your company. We also ask you to choose a security question to answer (such as your city of birth or your pet's name) This required information is necessary for us to issue a new password if you forget or lose your password, and to contact you should the need arise in administering your account.
Website Traffic Information
Because of the way that World Wide Web communication standards work, when you arrive at or leave the PayPal Developer Central site, we automatically receive the Web address of the site that you came from or are going to. We also collect information on which pages of our website you visit while you are on the PayPal Developer Central site, the type of browser you use and the times you access our website. We use this information only to try to understand our customers' preferences better and to manage the load on our servers, so as to improve our service and your experience with PayPal Developer Central. We do not track the websites that you visit before or after you leave the PayPal Developer Central site.
Our Use of "Cookies"
"Cookies" are small files of data that reside on your computer and allow us to recognize you as a PayPal Developer Central user if you return to the PayPal site using the same computer and browser. We send a "session cookie" to your computer if and when you log in to your PayPal Developer Central account by entering your e-mail address and password. These cookies allow us to recognize you if you visit multiple pages in our site during the same session, so that you don't need to re-enter your password multiple times. Once you log out or close your browser, these session cookies expire and no longer have any effect.
We also use longer-lasting cookies to display your e-mail address on our sign-in form, so that you don't have to retype the e-mail address each time when you log in to your PayPal account. Our cookie files are encoded so that your e-mail address and other information can only be interpreted by PayPal.
Customer Service Correspondence
If you send us correspondence, including e-mails and faxes, we retain such information in the records of your account. We will also retain customer service correspondence and other correspondence from PayPal Developer Central to you. We retain these records in order to measure and improve our customer service, and to investigate potential fraud and violations of our User Agreement. We may, over time, delete these records if permitted by law.
Questionnaires, Surveys and Profile Data
From time to time, we offer optional questionnaires and surveys to our users for such purposes as collecting demographic information or assessing users' interests and needs. The use of the information collected will be explained in detail in the survey itself. If we collect personally identifiable information from our users in these questionnaires and surveys, the users will be given notice of how the information will be used prior to their participation in the survey or questionnaire.
C. Our Use and Disclosure of Information
We collect, store and process your personal information on servers located in the United States. We use the information we collect about you in order 1) to provide our services and process your transactions, 2) to provide customer service, 3) to determine your eligibility to receive offers for special features or products, and 4) to improve our products and services.
We give access to individually identifiable information about our users only to those employees who require it to fulfill customer service requests.
Disclosure to Third Parties
PayPal will not sell or rent any of your personally identifiable information to third parties for their marketing purposes without your explicit consent. PayPal will not share any of your personally identifiable information with third parties except in the limited circumstances described below, or with your express permission. These third parties are limited by law or by contract from using the information for secondary purposes beyond the purposes for which the information is shared.
We disclose the information we collect, as described in Section B above, to companies that perform services on our behalf (for example, we disclose email information to LiveWorld, which uses it to create your LiveWorld Forum account). These companies are subject to confidentiality agreements with us and other legal restrictions that prohibit using the information except to market the specified PayPal-related products or services, unless you have affirmatively agreed or given your prior permission for other uses.
We disclose information in response to a subpoena, warrant, court order, levy, attachment, order of a court-appointed receiver or other comparable legal process, including subpoenas from private parties in a civil action.
We disclose information to your agent or legal representative (such as the holder of a power of attorney that you grant, or a guardian appointed for you).
We share aggregated statistical data with our business partners or for public relations. For example, we may disclose that a specific percentage of our users live in California. However, this aggregated information is not tied to personally identifiable information.
We share your information with our parent, subsidiaries and joint ventures to help coordinate the services we provide to you, enforce our terms and conditions, and promote trust and safety.
Our Contacts with PayPal Customers
We communicate with users on a regular basis via e-mail and by phone to provide requested services. We use your e-mail address to confirm your opening of a PayPal Developer Central account, to send information about important changes to our products and services, and to send notices and other disclosures required by law. Generally, users cannot opt out of these communications, but they will be primarily informational in nature rather than promotional.
We also use your e-mail address to send you other types of communications about PayPal Developer Central. You can choose to receive some, all, or none of these communications by contacting us through Customer Support.
Internet Address Information
We use IP addresses, browser types and access times to analyze trends, administer the site, improve site performance and gather broad demographic information for aggregate use.
Your Use of Information and Our Services
By entering into our User Agreement, you agree that, with respect to other users' personally identifiable information that you obtain through the PayPal Developer Central website or through a PayPal Developer Central-related communication, you will only use this information for: (a) PayPal-related communications that are not unsolicited commercial messages, and (b) any other purpose that such user expressly agrees to after adequate disclosure of the purpose(s).
In all cases, you must provide users with the opportunity to remove themselves from your database and review any information you have collected about them. In addition, under no circumstances, except as defined in this Section, can you disclose personally identifiable information about another PayPal Developer Central user to any third party without our consent and the consent of such other user after adequate disclosure. Note that law enforcement personnel and other rights holders are given different rights with respect to information they access.
PayPal does not tolerate spam. Therefore, without limiting the foregoing, you may not add a PayPal Developer Central user to your mail list (email or physical mail) without their express consent after adequate disclosure.
D. Information Security
PayPal is committed to handling your customer information with high standards of information security. We restrict access to your personally identifiable information to employees who need to know that information in order to provide products or services to you. We maintain physical, electronic and procedural safeguards that comply with federal regulations to guard your nonpublic personal information. We test our security systems regularly and also contract with outside companies to audit our security systems and processes.
The security of your PayPal Developer Central account also relies on your protection of your PayPal Developer Central password. You may not share your PayPal Developer Central password with anyone. PayPal representatives will never ask you for your password, so any e-mail or other communication requesting your password should be treated as unauthorized and suspicious. If you do share your PayPal Developer Central password with a third party for any reason, the third party will have access to your account, and you may be responsible for actions taken using your password. If you believe someone else has obtained access to your password, please change it immediately by going to https://developer.paypal.com and clicking on the "Forgot Your Password?" link. Please also contact us right away as described in Section F below. Furthermore, PayPal strongly recommends using different and unique passwords for your paypal.com and developer.paypal.com accounts.
E. Accessing and Changing Your Information
You can review the personal information you provided us and make any desired changes to such information, at any time by contacting us through Customer Support. You can also close your account by contacting us through Customer Support. If you cose your PayPal account, we will mark your account in our database as "Closed," but will keep your account information in our database. However, if you close your account, your personally identifiable informaiton will not be used by us for any further purposes, nor sold or shared with third parties, except as necessary to prevent fraud and assist law enforcement, or as required by law.
F. Contacting Us
If you have any questions about this privacy statement, PayPal's information practices, or your dealings with PayPal, you can call (402) 935-7733 Monday through Friday between the hours of 4am and 10pm PST, or write us at PayPal, 2211 North First Street, San Jose, CA 95131.