Geek Squad

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  • 2007-03-26 The Wiki Workplace: "When Robert Stephens graduated from the University of Minnesota with a degree in computer science in 1994, he wanted to start a business consultancy. But hiring a staff of good consultants takes a lot of money, and Stephens had little, so he founded Geek Squad, a cheekily branded computer repair company that helps consumers navigate the increasing complexity of electronic gadgetry. .. From humble origins, Geek Squad grew and grew. In 2002, after nearly a decade of profitable operations, the company was acquired by consumer electronics giant Best Buy. .. At the time, Stephens had 60 employees and was booking $3 million in annual revenue. Today, working out of 700 Best Buy locations across North America, Geek Squad's 12,000 service agents clock nearly $1 billion in services and return some $280 million to the retailer's bottom line."