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The steps necessary in order to cancel a web hosting account on BR are non-obvious and not easily discoverable. Their trouble-ticket support provided the following instructions on 2011-08-06 (still correct as of 2011-11-11):
- Log into your eNom.com account, point to "Hosting" on the main menu, and then click "Manage".
- Click the actual name of the hosting account you wish to cancel.
- On the next page, click the box to the right of "Currently Viewing" and select "General Settings"
- Scroll down to where it says "Cancel Service" and click the link "I would like to cancel this hosting package." Confirm and enter a reason if prompted.Sincerely,