EarthLink

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computing: internet service providers: Earthlink

Overview

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Dead Domain Handling Incident

In late August or early September, Earthlink apparently changed the way they handle unresolved domain names so that web browsers attempting to load such pages would be redirected to a "search help" page on one of Earthlink's servers rather than simply returning a "site not found" message. This new feature was widely criticized, and caused at least one well-documented loss of time and productivity.

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