2006-04-26 webmail to buy.com

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This is the exact text of a message sent by The Hypertwins to buy.com via buy.com's web-email form at http://www.buy.com/support

Message

You sent the wrong thing again.

I ordered the THREE-PACK of different colored grip-skins for an IPAQ.

Again:

** I ordered **

3pk iPAQ 1900 Skin by Speck Products, SKU 10378246 http://www.buy.com/retail/product.asp?sku=10378246&loc=101&sp=1

** You sent **

Treo 650 grip skin, black; I can't find buy.com's product page for this item, but here is another page with information and pictures: http://htyp.org/index.php/Grip_Skin_for_Treo_650

I have sent this back one previous time; this is the second time you have sent me the exact same incorrect product.

Please make sure a HUMAN reviews this situation; your database may have a wrong entry or something which keeps pulling up the Treo skin for the iPAQ skin's item number.

Thank you.

Web Receipt Notice

Thanks for your eMail

We have received your email. Our Support Specialists will respond to your email or will escalate it to a higher authority as soon as possible (often within one business day.)

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