incompatible character encodings: UTF-8 and ASCII-8BIT
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ActionView::Template::Error (incompatible character encodings: UTF-8 and ASCII-8BIT) is an error message which was encountered in Redmine 3.2.1.stable.
It's possible this problem is related to this issue with MySQL.
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Encounter Details
Environment:
Environment: Redmine version 3.2.1.stable Ruby version 2.3.1-p112 (2016-04-26) [x86_64-linux-gnu] Rails version 4.2.6
Error message:
Started GET "/issues/217" for 107.15.53.219 at 2020-02-04 02:00:26 +0000
Processing by IssuesController#show as HTML
Parameters: {"id"=>"217"}
Current user: woozle (id=4)
Rendered issues/_action_menu.html.erb (4.7ms)
Rendered issue_relations/_form.html.erb (1.4ms)
Rendered issues/_relations.html.erb (2.2ms)
Rendered issues/_history.html.erb (11.2ms)
Rendered issues/show.html.erb within layouts/base (46.9ms)
Completed 500 Internal Server Error in 121ms (ActiveRecord: 30.4ms)
ActionView::Template::Error (incompatible character encodings: UTF-8 and ASCII-8BIT):
121: <% if @journals.present? %>
122: <div id="history">
123: <h3><%=l(:label_history)%></h3>
124: <%= render :partial => 'history', :locals => { :issue => @issue, :journals => @journals } %>
125: </div>
126: <% end %>
127:
app/views/issues/show.html.erb:124:in `_app_views_issues_show_html_erb___1920726361900740288_70338122766120'
app/controllers/issues_controller.rb:118:in `block (2 levels) in show'
app/controllers/issues_controller.rb:115:in `show'
lib/redmine/sudo_mode.rb:63:in `sudo_mode'