Time Warner Cable

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Revision as of 14:32, 6 December 2005 by Woozle (talk | contribs) (Time-Warner Cable moved to Time Warner Cable)
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Time-Warner Cable is a division of Time-Warner, Inc. and provides cable television and (broadband) internet service in a number of areas in the United States.

Links

Reference

Reviews

Woozle

  • I sent them a webmail about some annoying billing problems I ran into: 2005-12-06 Webmail to Time-Warner Cable
  • We use TWC solely for broadband internet. The service was a bit rough at first, but has improved to the point where we have not been disconnected for many months (with the exception of a series of DoS attacks in November which required resetting the cable modem in order to reconnect).
  • When running into technical issues, do not use the Live Chat; this connects you to Someone With A Script. Calling the local number seems to get much better results; when the DoS attacks started, I was immediately connected to someone who had the ability to monitor connections. He told me to reset the modem, and we were back online in about 2 minutes.
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