Difference between revisions of "Handango"
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| − | [[Category: | + | [[Category:Businesses]] |
| − | Handango is a software publisher. They appear to handle the Palm OS versions of many of [[PopCap]]'s games. | + | [[Handango]] is a software publisher. They appear to handle the [[Palm OS]] versions of many of [[PopCap]]'s games. |
| − | + | ==Links== | |
| − | == | + | * [http://www.handango.com/ Handango] web site |
| − | From | + | ==Encounters== |
| − | === | + | From {{Harena}}, posted by [[User:Woozle|Woozle]] 16:43, 24 May 2005 (EDT): |
| + | ===Webmail from Harena to Handango=== | ||
'''Customer (Customer customer) 05/22/2005 10:36 AM''' | '''Customer (Customer customer) 05/22/2005 10:36 AM''' | ||
{| | {| | ||
| Line 20: | Line 21: | ||
| align=right | '''Order Ref. Number:''' || 8509201 | | align=right | '''Order Ref. Number:''' || 8509201 | ||
|} | |} | ||
| − | Clicked the link in the purchase email, used the "Get password" link (to get my password, since it was my first time), entered "handango | + | Clicked the link in the purchase email, used the "Get password" link (to get my password, since it was my first time), entered "{{email|handango|hypertwins|org}}" for my email address, and got this message: "Customer with such e-mail not found. Please enter e-mail address that is indicated in your purchase order" |
So, how do I get my password to complete the registration process? | So, how do I get my password to complete the registration process? | ||
| Line 27: | Line 28: | ||
Sandy | Sandy | ||
| − | + | ===Response from Handango=== | |
| − | + | :'''(Noah) 05/24/2005 02:46 PM''' | |
| − | : | ||
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| − | ''' | ||
:Dear Customer, | :Dear Customer, | ||
:To resolve your issue, I need a better description of the problem you are encountering. Please be more specific in your description and include as many details as possible, including product you are having trouble with, operating system you are using, Internet browser, etc. | :To resolve your issue, I need a better description of the problem you are encountering. Please be more specific in your description and include as many details as possible, including product you are having trouble with, operating system you are using, Internet browser, etc. | ||
| − | ===Reaction=== | + | ===Harena's Reaction=== |
WTF?? What else is there to describe? They have the product number because they asked for it on the web form. Why would they need to know operating system?? Browser maybe, but "Noah" should have said something about how their forms don't work for all browsers, or how he was unable to replicate the problem. This is the kind of customer service that makes me want to REPLY IN ALL CAPS. | WTF?? What else is there to describe? They have the product number because they asked for it on the web form. Why would they need to know operating system?? Browser maybe, but "Noah" should have said something about how their forms don't work for all browsers, or how he was unable to replicate the problem. This is the kind of customer service that makes me want to REPLY IN ALL CAPS. | ||
Latest revision as of 12:23, 1 August 2006
Handango is a software publisher. They appear to handle the Palm OS versions of many of PopCap's games.
Links
- Handango web site
Encounters
From Harena, posted by Woozle 16:43, 24 May 2005 (EDT):
Webmail from Harena to Handango
Customer (Customer customer) 05/22/2005 10:36 AM
| Product Level 1: | Windows Mobile PocketPC |
| Category Level 1: | Registration |
| Date Created: | 05/22/2005 10:36 AM |
| Last Updated: | 05/24/2005 02:46 PM |
| Status: | Waiting |
| Order Ref. Number: | 8509201 |
Clicked the link in the purchase email, used the "Get password" link (to get my password, since it was my first time), entered "handangospam@spamhypertwinsspam.spamorg" for my email address, and got this message: "Customer with such e-mail not found. Please enter e-mail address that is indicated in your purchase order"
So, how do I get my password to complete the registration process?
Thanks!
Sandy
Response from Handango
- (Noah) 05/24/2005 02:46 PM
- Dear Customer,
- To resolve your issue, I need a better description of the problem you are encountering. Please be more specific in your description and include as many details as possible, including product you are having trouble with, operating system you are using, Internet browser, etc.
Harena's Reaction
WTF?? What else is there to describe? They have the product number because they asked for it on the web form. Why would they need to know operating system?? Browser maybe, but "Noah" should have said something about how their forms don't work for all browsers, or how he was unable to replicate the problem. This is the kind of customer service that makes me want to REPLY IN ALL CAPS.