Vonage/TOS - Revision history

Woozle: /* Limitation of Liability. */ formatting

2009-06-07T19:43:34Z

Limitation of Liability.: formatting

← Older revision		Revision as of 19:43, 7 June 2009
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	We will not give you credit for any interruption of Vonage service, including international calling services.		We will not give you credit for any interruption of Vonage service, including international calling services.
	===Limitation of Liability.===		===Limitation of Liability.===
	We will not be liable for any delay or failure to provide service, including 911 Dialing, at any time or any interruption or degradation of voice quality that is caused by any of the following:		We will not be liable for any delay or failure to provide service, including 911 Dialing, at any time or any interruption or degradation of voice quality that is caused by any of the following:<br>
	[[Image:Vonage-chart4v4-2009-04-05.gif]]		[[Image:Vonage-chart4v4-2009-04-05.gif]]

	===Disclaimer of Liability for Damages.===		===Disclaimer of Liability for Damages.===
	In no event will Vonage, its officers, directors, employees, affiliates or agents or any other service provider who furnishes services or devices to you in connection with our service be liable for any damages, including but not limited to personal injury, wrongful death, property damage, loss of data, loss of revenue or profits, or damages arising out of or in connection with the use or inability to use a device or the service, including inability to access emergency service personnel through the 911 dialing service or to obtain emergency help. These limitations apply to claims founded in breach of contract, breach of warranty, product liability, tort, and any and all other theories of liability. These limitations apply whether or not we were informed of the likelihood of any particular type of damages.		In no event will Vonage, its officers, directors, employees, affiliates or agents or any other service provider who furnishes services or devices to you in connection with our service be liable for any damages, including but not limited to personal injury, wrongful death, property damage, loss of data, loss of revenue or profits, or damages arising out of or in connection with the use or inability to use a device or the service, including inability to access emergency service personnel through the 911 dialing service or to obtain emergency help. These limitations apply to claims founded in breach of contract, breach of warranty, product liability, tort, and any and all other theories of liability. These limitations apply whether or not we were informed of the likelihood of any particular type of damages.

Woozle: /* Our right to disconnect. */ formatting

2009-06-07T19:42:44Z

Our right to disconnect.: formatting

← Older revision		Revision as of 19:42, 7 June 2009
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	If you made a commitment as part of a promotional or plan benefit (such as an equipment upgrade, a free month of service, free installation, a rebate, or other incentive), unless otherwise specified in the offer you received, your commitment begins on the earlier of the day that you use the new equipment or accept the promotion or benefit. We will disclose the length of the commitment as part of the promotion or plan.		If you made a commitment as part of a promotional or plan benefit (such as an equipment upgrade, a free month of service, free installation, a rebate, or other incentive), unless otherwise specified in the offer you received, your commitment begins on the earlier of the day that you use the new equipment or accept the promotion or benefit. We will disclose the length of the commitment as part of the promotion or plan.
	===Our right to disconnect.===		===Our right to disconnect.===
	We have the right to suspend or discontinue service generally, or to disconnect your service, at any time. In addition, we reserve the right to immediately disconnect your service at any time without notice:		We have the right to suspend or discontinue service generally, or to disconnect your service, at any time. In addition, we reserve the right to immediately disconnect your service at any time without notice:<br>
	[[Image:Vonage-chart2v3-2009-04-05.gif]]		[[Image:Vonage-chart2v3-2009-04-05.gif]]<br>
	Our action or inaction under this section does not constitute any review or approval of your action or use or content.		Our action or inaction under this section does not constitute any review or approval of your action or use or content.

	===Fees upon disconnection.===		===Fees upon disconnection.===
	; (a) Disconnection by you.: If you attempt to disconnect service before the end of your current service term, you will be responsible for all the charges for your current term, including unbilled charges, plus any disconnection fee. In addition, if you disconnect service that is based on a commitment before the end of the commitment, you agree to pay us the applicable recovery fee.		; (a) Disconnection by you.: If you attempt to disconnect service before the end of your current service term, you will be responsible for all the charges for your current term, including unbilled charges, plus any disconnection fee. In addition, if you disconnect service that is based on a commitment before the end of the commitment, you agree to pay us the applicable recovery fee.

Woozle: /* Automatic Renewal. / formatting - picture below* caption

2009-06-07T19:41:48Z

Automatic Renewal.: formatting - picture *below* caption

← Older revision		Revision as of 19:41, 7 June 2009
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	Your service term automatically renews for the same term unless you call us at 1-VONAGE-HELP (1-866-243-4357) to cancel your service before the end of your then current service term. The renewal begins on the day after the last day of your service term.		Your service term automatically renews for the same term unless you call us at 1-VONAGE-HELP (1-866-243-4357) to cancel your service before the end of your then current service term. The renewal begins on the day after the last day of your service term.

	In Plan/Out of Plan Overview & Charges		In Plan/Out of Plan Overview & Charges<br>
	[[Image:Vonage-billing increments-2009-04-05.gif]]		[[Image:Vonage-billing increments-2009-04-05.gif]]
	[[Image:Vonage-chart5-2009-04-05.gif]]		[[Image:Vonage-chart5-2009-04-05.gif]]

	===Other Commitments.===		===Other Commitments.===
	If you made a commitment as part of a promotional or plan benefit (such as an equipment upgrade, a free month of service, free installation, a rebate, or other incentive), unless otherwise specified in the offer you received, your commitment begins on the earlier of the day that you use the new equipment or accept the promotion or benefit. We will disclose the length of the commitment as part of the promotion or plan.		If you made a commitment as part of a promotional or plan benefit (such as an equipment upgrade, a free month of service, free installation, a rebate, or other incentive), unless otherwise specified in the offer you received, your commitment begins on the earlier of the day that you use the new equipment or accept the promotion or benefit. We will disclose the length of the commitment as part of the promotion or plan.

Woozle: /* 4.2 Business Plus customers */ fixed broken header

2009-06-07T19:40:59Z

4.2 Business Plus customers: fixed broken header

← Older revision		Revision as of 19:40, 7 June 2009
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	<p>Due to the way Vonage bills a customer's account, you may be billed for additional charges for the time between disconnection and the return of the equipment. Vonage will use commercially reasonable efforts to refund promptly any charges (less any amounts that you owe to us) to your account following the return of your device. If you have a billing dispute following the termination of your account, please contact us at 1-VONAGE-HELP (1-866-243-4357).</p>		<p>Due to the way Vonage bills a customer's account, you may be billed for additional charges for the time between disconnection and the return of the equipment. Vonage will use commercially reasonable efforts to refund promptly any charges (less any amounts that you owe to us) to your account following the return of your device. If you have a billing dispute following the termination of your account, please contact us at 1-VONAGE-HELP (1-866-243-4357).</p>
	</blockquote>		</blockquote>
	===4.3=== We have the right to disconnect or revoke our 30 day money back guarantee for all customers at any time, without prior notice.		===4.3===
			We have the right to disconnect or revoke our 30 day money back guarantee for all customers at any time, without prior notice.

	==SERVICE==		==SERVICE==
	===Service Distinctions.===		===Service Distinctions.===

Woozle: New page: category:terms of serviceRetrieved 2009-04-05 from embedded HTML control when changing from "residential premium unlimited plan" to "residential basic 500 minutes plan". It may be inco...

2009-04-05T14:47:00Z

New page: category:terms of serviceRetrieved 2009-04-05 from embedded HTML control when changing from "residential premium unlimited plan" to "residential basic 500 minutes plan". It may be inco...