2006-04-26 webmail to buy.com - Revision history

Woozle: /* Web Receipt Notice */ automated email response

2006-04-26T22:24:02Z

Web Receipt Notice: automated email response

← Older revision		Revision as of 22:24, 26 April 2006
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	We have received your email. Our Support Specialists will respond to your email or will escalate it to a higher authority as soon as possible (often within one business day.)		We have received your email. Our Support Specialists will respond to your email or will escalate it to a higher authority as soon as possible (often within one business day.)
			==Automated Email Response==
			Buy.com Customer Support has received your email. Please do not reply to this email because it is an automated acknowledgement email only.

			In most cases we will reply to your email within ten hours of receiving it.
			Sometimes we will need to do a little research before we can answer your email (for example: claims, refunds, policy exceptions). If that is the case, please know that we are working on your request even though you might not receive a decision for one or two business days (excluding holidays and weekends).

			If the matter is urgent, or you feel your situation will be too difficult to express via email, we can also email you our phone number.

			Thank you for giving us the opportunity to earn your business.

			Sincerely,

			Buy.com Customer Care Team


			Reference ID : {{faint\|omitted from this posting}}

Woozle: attribution, clarification

2006-04-26T21:07:56Z

attribution, clarification

← Older revision		Revision as of 21:07, 26 April 2006
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	This is the exact text of a message sent to [[buy.com]] via ~~their~~ web-email form at http://www.buy.com/support		This is the exact text of a message sent by {{thehypertwins}} to [[buy.com]] via buy.com's web-email form at http://www.buy.com/support
	==Message==		==Message==
	You sent the wrong thing again.		You sent the wrong thing again.

Woozle at 21:06, 26 April 2006

2006-04-26T21:06:20Z

New page

This is the exact text of a message sent to [[buy.com]] via their web-email form at http://www.buy.com/support
==Message==
You sent the wrong thing again.

I ordered the THREE-PACK of different colored grip-skins for an IPAQ.

Again:

<nowiki>** I ordered **</nowiki>

3pk iPAQ 1900 Skin by Speck Products, SKU 10378246
http://www.buy.com/retail/product.asp?sku=10378246&loc=101&sp=1

<nowiki>** You sent **</nowiki>

Treo 650 grip skin, black; I can't find buy.com's product page for this item, but here is another page with information and pictures: [[Grip Skin for Treo 650|http://htyp.org/index.php/Grip_Skin_for_Treo_650]]

I have sent this back one previous time; this is the second time you have sent me the exact same incorrect product.

Please make sure a HUMAN reviews this situation; your database may have a wrong entry or something which keeps pulling up the Treo skin for the iPAQ skin's item number.

Thank you.
==Web Receipt Notice==
<big>Thanks for your eMail</big>

We have received your email. Our Support Specialists will respond to your email or will escalate it to a higher authority as soon as possible (often within one business day.)