2006-04-26 webmail to buy.com

This is the exact text of a message sent by to buy.com via buy.com's web-email form at http://www.buy.com/support

Message
You sent the wrong thing again.

I ordered the THREE-PACK of different colored grip-skins for an IPAQ.

Again:

** I ordered **

3pk iPAQ 1900 Skin by Speck Products, SKU 10378246 http://www.buy.com/retail/product.asp?sku=10378246&loc=101&sp=1

** You sent **

Treo 650 grip skin, black; I can't find buy.com's product page for this item, but here is another page with information and pictures: http://htyp.org/index.php/Grip_Skin_for_Treo_650

I have sent this back one previous time; this is the second time you have sent me the exact same incorrect product.

Please make sure a HUMAN reviews this situation; your database may have a wrong entry or something which keeps pulling up the Treo skin for the iPAQ skin's item number.

Thank you.

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